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How 777ny Handles Your Personal Information

Your privacy matters to us. This policy covers exactly what data we collect when you open an account or transact through GCash, Maya, or InstaPay — and what we do with it.

Account data protectionGCash & Maya transaction privacyYour right to access or delete dataPhilippines-based account support
777ny How 777ny Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Privacy

If you have questions about this policy, want to request your data, or need to report a concern about how your information was handled, our support team is here to help. Reach out through any of the channels below and we will respond to privacy requests as a priority.

Live Chat Open the chat widget from any page on 777ny. Privacy requests sent through live chat are logged and escalated to our data team within one business day.
Email Support Send your data access or deletion request to our support email. Include your registered mobile number and we will verify your identity before processing any account changes.
Account Help Page Log into your account, head to the Help section, and submit a privacy ticket directly. This creates a reference number you can use to track your request.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply practical, account-level security steps to keep your data safe — from the moment you deposit via GCash to the moment a withdrawal clears to your Maya wallet. Here is what that looks like in practice.

Encrypted Account Storage

Your login credentials and payment details are stored using encryption. GCash and Maya account identifiers are never stored in plain text on our servers — only tokenised references used for transaction matching.

Cookie Control

We use session cookies to maintain your login state and preference settings. We do not use third-party advertising cookies. You can clear cookies from your mobile browser at any time without losing your account data.

Data Retention and Deletion

Account data is kept for as long as your account is active or as required under applicable Philippines law. Once a deletion request is verified, we remove personal identifiers from active systems within the period stated in your confirmation email.

Who Sees Your Data

Only staff with a direct operational need — account verification, payment reconciliation, support — can access your personal data. We do not pass your contact details or transaction history to marketing partners.

Questions About Your Privacy on 777ny

These are the questions our account holders ask most about how their data is handled. If your question is not here, contact support directly through live chat or the account help page.

We collect your name, mobile number, email address, and the payment identifiers linked to your GCash, Maya, or InstaPay account. Device and session data is also logged for account security purposes.

Yes. Log in and submit a data access request through the Account Help page, or contact support via live chat or email. We verify your identity first, then provide a summary of your stored data.

Your e-wallet identifiers are tokenised and used only to match your deposits and withdrawals to your account. They are never stored as plain text and are not shared with unrelated third parties.

Data required for financial compliance under applicable Philippines law is kept for the legally required period. Personal identifiers not tied to compliance obligations are deleted after your account is closed and verified.

You can submit a deletion request through live chat, email support, or the Account Help page. We will confirm receipt, verify your identity, and process the removal within the timeframe stated in your confirmation.

We do not sell your data. We share limited information only with payment processors like GCash, Maya, and InstaPay as needed to complete your transactions, and with compliance authorities where local law requires it.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.